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Re: Is anyone else unable to connect to the server?
Posted: Fri Aug 28, 2009 10:00 pm
by Derrick
Server is currently down due to an extended power outage at the data center, which should not happen, but apparently has.
They say it should be back very soon.
Re: Is anyone else unable to connect to the server?
Posted: Fri Aug 28, 2009 10:42 pm
by Derrick
At 7:54PM Central Standard Time, a routine UPS maintenance that had
failed to switchover to bypass power caused our datacenter facility to
lose power until about 8:35PM. At that time, power was successfully
restored permanently. We are at the moment conducting a top-to-bottom
investigation to identify root causes and to adjust our maintenance
policies as necessary to prevent this sort of outage from occurring
again in the future.
We've received your request and have notified our data center team to
investigate and reboot the server if necessary. We will update you as
soon as we have further information.
Re: Is anyone else unable to connect to the server?
Posted: Fri Aug 28, 2009 10:57 pm
by Eiksta
thank you for the reply derrick, you always are on top of your shit man, and I appreciate that
Re: Is anyone else unable to connect to the server?
Posted: Fri Aug 28, 2009 11:20 pm
by archaicsubrosa77
So was there any further information?
Re: Is anyone else unable to connect to the server?
Posted: Fri Aug 28, 2009 11:24 pm
by Derrick
archaicsubrosa77 wrote:So was there any further information?
No, the host support forums indicate there are still multiple other customers down though
Re: Is anyone else unable to connect to the server?
Posted: Fri Aug 28, 2009 11:25 pm
by 069690
PISSSSS! Thiss ssstinkss
Re: Is anyone else unable to connect to the server?
Posted: Fri Aug 28, 2009 11:28 pm
by archaicsubrosa77
It's the Chinese Uncle Sam was late on the rent again
Re: Is anyone else unable to connect to the server?
Posted: Fri Aug 28, 2009 11:29 pm
by Sinner
thx man glad to see its not my client! everytime I had a problem on my last server it was "my fault" lol
Re: Is anyone else unable to connect to the server?
Posted: Sat Aug 29, 2009 1:09 pm
by wyvern35
It still is, Sinner. I blame this entire catastrophe on you.
Re: Is anyone else unable to connect to the server?
Posted: Sun Aug 30, 2009 7:02 pm
by Cattie B
Are we down again? I'm getting the same error today...
Re: Is anyone else unable to connect to the server?
Posted: Sun Aug 30, 2009 7:05 pm
by Chaos
would seem that way
Re: Is anyone else unable to connect to the server?
Posted: Sun Aug 30, 2009 7:11 pm
by Leomond
Snif... server down! : (
Re: Is anyone else unable to connect to the server?
Posted: Sun Aug 30, 2009 7:18 pm
by LaMaire
yea im having problems too. i had to re-install the game due to previous problems with my computer. and i tried to run the game and it says cannot connect to the server. aha i thought i did something wrong with the installation. good to know that its the server and not me.
Re: Is anyone else unable to connect to the server?
Posted: Sun Aug 30, 2009 9:22 pm
by Derrick
We were down for about 30 minutes due to a house placement bug that crashed us. Sorry for trouble, bug is fixed.